WhatsApp Integration

Seamless Client Communication

At CoverKraft, we know that fast, convenient communication matters in insurance, especially when customers are mid commute, mid renewal panic, or mid “where’s my policy document?”. Our WhatsApp integration keeps conversations simple, accessible, and connected to your insurance operations. To power richer, form-like experiences inside WhatsApp, we utilise Flowella, our own product that turns questions into interactive WhatsApp Flows and sends the structured responses straight into your platform.

Flowella Flowella Pricing

Simple Linear Experience

No Separate Login Required

Works Well with Low-Bandwidth Connections

Streamline Communication

Experience the Convenience of WhatsApp Integration

With WhatsApp, clients can message you in a familiar interface, with no extra logins and minimal friction. With Flowella-powered WhatsApp Flows, you can also capture structured information (think quote requests, claim details, onboarding forms, renewals) directly in chat, then submit it into your insurance platform as clean, usable data.

Simple Linear Experience

With our WhatsApp integration, clients can engage in conversations with your insurance team through a familiar and intuitive interface. The chat-based nature of WhatsApp allows for a simple and linear experience, making it easy for clients to follow and respond to messages.

No Separate Login Required

Gone are the days of multiple logins and complicated account setups. With CoverKraft's WhatsApp integration, clients can communicate with your team seamlessly without the need for a separate login. This streamlined approach saves time and eliminates potential friction for clients, enhancing their overall experience.

Works Well with Low-Bandwidth Connections

We understand that not all clients have access to high-speed internet connections. That's why our WhatsApp integration is designed to work efficiently even with low-bandwidth connections. Whether your clients are in remote areas or facing connectivity challenges, they can still engage in instant messaging with your team.

Streamline Communication

With our WhatsApp integration, all client conversations and interactions are seamlessly integrated into the CoverKraft platform. This consolidation of communication channels enables your team to efficiently manage client inquiries, provide timely responses, and maintain a record of all interactions.

Instant Messaging

Engage in real-time conversations with your clients through the instant messaging capabilities of WhatsApp. Deliver quick responses, address queries promptly, and provide personalized assistance, all within the convenience of the CoverKraft platform.

Enhanced Collaboration

With WhatsApp integration, your team members can collaborate and coordinate effectively on client communication. Share files, discuss strategies, and provide a unified and professional response to clients, ensuring a cohesive approach across your organization.

Enhance Client Communication with WhatsApp Integration

Unlock efficient client communication with CoverKraft’s WhatsApp integration. Simplify the experience, remove unnecessary logins, and support low-bandwidth scenarios. With Flowella powering structured WhatsApp Flows, you can also turn conversations into completed forms that feed directly into your insurance platform, with no manual copy-paste required.

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