--- title: CoverKraft | Integrated Chat Feature for Real-Time Assistance and Support description: Enhance customer experience and provide real-time assistance with CoverKraft's integrated chat feature. Powered by HubSpot's Chat module, our solution offers both chatbot and human-driven support for seamless communication. image: https://coverkraft.com/hubfs/1000_F_379175670_wOWvLRfudzzLC7TzP1fsUim0nT2qZKZL-000-1.jpg --- [![Logo](https://coverkraft.com/hubfs/Group%201000005747%20(1).webp)](https://coverkraft.com/?hsLang=en) - [Home](https://coverkraft.com?hsLang=en) - Features Show submenu for Features - Core Insurance Management Show submenu for Core Insurance Management - [Full-Cycle Insurance](https://coverkraft.com/platform-features/full-cycle-insurance?hsLang=en) - [Business Rules Engine](https://coverkraft.com/platform-features/business-rules-engine?hsLang=en) - [Fully Localizable](https://coverkraft.com/platform-features/fully-localizable-insurance-platform?hsLang=en) - [Document Generation](https://coverkraft.com/platform-features/document-generation-made-easy?hsLang=en) - [Document Management](https://coverkraft.com/platform-features/efficient-document-management-with-coverkraft?hsLang=en) - Administration Show submenu for Administration - [Master Administrator Site](https://coverkraft.com/platform-features/streamline-insurance-platform-management?hsLang=en) - [Diary Management](https://coverkraft.com/platform-features/diary-management-software?hsLang=en) - [White-labeled site](https://coverkraft.com/platform-features/white-labelled-insurance-platform?hsLang=en) - Marketing Show submenu for Marketing - [Public Website](https://coverkraft.com/product-features/public-website?hsLang=en) - [WhatsApp Integration](https://coverkraft.com/platform-features/whatsapp-integration?hsLang=en) - [Integrated Chat](https://coverkraft.com/integrated-chat-feature-for-real-time-assistance-and-support) - [Email Campaigns](https://coverkraft.com/platform-features/engage-and-nurture-leads-with-automated-email-campaigns?hsLang=en) - [Marketing Automation](https://coverkraft.com/platform-features/marketing-automation?hsLang=en) - Payments Show submenu for Payments - [Consumption-based Insurance Models](https://coverkraft.com/platform-features/consumption-based-insurance-plans?hsLang=en) - [Payment Gateway](https://coverkraft.com/platform-features/payment-gateway-integration?hsLang=en) - [Fraud Protection](https://coverkraft.com/platform-features/fraud-protection?hsLang=en) - [Company](https://coverkraft.com/company?hsLang=en) Show submenu for Company - [About Coverkraft](https://coverkraft.com/company?hsLang=en) - [FAQS](https://coverkraft.com/faqs?hsLang=en) - [Partners Program](https://coverkraft.com/partner-program?hsLang=en) - [Coverkraft Blogs](https://coverkraft.com/blog?hsLang=en) - [Pricing](https://coverkraft.com/pricing?hsLang=en) [Book Call](https://coverkraft.com/book-a-call?hsLang=en) Integrated Chat Feature ## Chatbot or Human Driven Support In today's fast-paced digital landscape, providing immediate assistance and support to website visitors and clients is crucial. With CoverKraft's Integrated Chat Feature, you can enhance customer experience and ensure prompt communication. [Get Quote](https://coverkraft.com/contact?hsLang=en) [View Demo](https://coverkraft.com/watch-a-demo?hsLang=en) ![](https://coverkraft.com/hubfs/Chatbot%20Automation.png) #### Chatbot Automation ![](https://coverkraft.com/hubfs/Human%20Support.png) #### Human Support ![](https://coverkraft.com/hubfs/Seamless%20Integration.png) #### Seamless Integration ![](https://coverkraft.com/hubfs/Unified%20Customer%20Communication.png) #### Unified Customer Communication ## Enhance Customer Experience with Live Support Engage with your audience in real-time and provide instant assistance through our integrated chat feature. Whether your clients have inquiries, need guidance, or require support, our solution enables seamless communication right from your website. ![Card Image](https://coverkraft.com/hubfs/Frame%201000008807.png) ## Chatbot Automation ![](https://coverkraft.com/hubfs/icon-bullet-pur.webp) Efficiently handle routine inquiries and frequently asked questions using chatbot automation. ![](https://coverkraft.com/hubfs/icon-bullet-pur.webp) Empower your customers with instant responses and relevant information, even outside business hours. ![](https://coverkraft.com/hubfs/icon-bullet-pur.webp) Free up your team's time and resources by automating repetitive tasks, allowing them to focus on more complex customer needs. ![Card Image](https://coverkraft.com/hubfs/Frame%201000008808.png) ## Human Support ![](https://coverkraft.com/hubfs/icon-bullet-pur.webp) Provide personalized assistance and build stronger connections with human-driven support. ![](https://coverkraft.com/hubfs/icon-bullet-pur.webp) Offer a human touch to address unique customer requirements, concerns, and complex inquiries. ![](https://coverkraft.com/hubfs/icon-bullet-pur.webp) Empathetic and knowledgeable support agents ensure a positive customer experience and increase customer satisfaction. ![Card Image](https://coverkraft.com/hubfs/Frame%201000008809.png) ## Seamless Integration ![](https://coverkraft.com/hubfs/icon-bullet-pur.webp) CoverKraft's Integrated Chat Feature is powered by HubSpot's Chat module, a leading customer service and engagement platform trusted by businesses worldwide. ![Card Image](https://coverkraft.com/hubfs/Frame%201000008810.png) ## Unified Customer Communication ![](https://coverkraft.com/hubfs/icon-bullet-pur.webp) Enjoy the benefits of seamless integration between CoverKraft and HubSpot's Chat module. ![](https://coverkraft.com/hubfs/icon-bullet-pur.webp) Centralize and manage all customer communication, including chat conversations, within a unified platform. ![](https://coverkraft.com/hubfs/icon-bullet-pur.webp) Gain valuable insights into customer interactions and behaviors, empowering you to provide personalized experiences and improve your overall service. ## Embrace the power of low-code technology You can check your audience activity by click data above. You can access on apps too and website with your Ehya Account. [Book Call](https://coverkraft.com/book-a-call?hsLang=en) Blog ## Latest updates & insights ![Leveraging Machine Learning for Underwriting in the Insurance Industry](https://coverkraft.com/hubfs/Imported_Blog_Media/cropped_AdobeStock_873590397.jpeg) Leveraging Machine Learning for Underwriting in the Insurance Industry [Read More](https://coverkraft.com/blog/leveraging-machine-learning-for-underwriting-in-the-insurance-industry?hsLang=en) ![Revolutionize Your Insurance Operations with CoverKraft on Azure Marketplace](https://coverkraft.com/hubfs/CoverKraft%20-%20Azure%20Marketplace.webp) Revolutionize Your Insurance Operations with CoverKraft on Azure Marketplace [Read More](https://coverkraft.com/blog/revolutionize-your-insurance-operations-with-coverkraft-on-azure-marketplace?hsLang=en) ![CoverKraft's Ambitious Journey: Unveiling the 2024 Strategic Blueprint](https://coverkraft.com/hubfs/document-management.jpg) CoverKraft's Ambitious Journey: Unveiling the 2024 Strategic Blueprint [Read More](https://coverkraft.com/blog/coverkraft-2024-insurtech-roadmap?hsLang=en) ![Unlocking Efficiency and Cost Savings: How RRGs Benefit from a Low-Code Insurance Platform](https://coverkraft.com/hubfs/payment-gateway.jpg) Unlocking Efficiency and Cost Savings: How RRGs Benefit from a Low-Code Insurance Platform [Read More](https://coverkraft.com/blog/unlocking-efficiency-and-cost-savings-how-rrgs-benefit-from-a-low-code-insurance-platform?hsLang=en) ![The Future of Insurance Technology: Trends to Watch in 2024](https://coverkraft.com/hubfs/AdobeStock_427153917.jpeg) The Future of Insurance Technology: Trends to Watch in 2024 [Read More](https://coverkraft.com/blog/the-future-of-insurance-technology-trends-to-watch-in-2024?hsLang=en) ![Making Informed Choices in Insurance Technology: Build vs. Buy](https://coverkraft.com/hubfs/AdobeStock_84187034.jpeg) Making Informed Choices in Insurance Technology: Build vs. Buy [Read More](https://coverkraft.com/blog/making-informed-choices-in-insurance-technology-build-vs-buy?hsLang=en) ![Online Insurance Solutions Rebrands to CoverKraft: A New Era of Innovation and Excellence](https://coverkraft.com/hubfs/AdobeStock_302398914.jpeg) Online Insurance Solutions Rebrands to CoverKraft: A New Era of Innovation and Excellence [Read More](https://coverkraft.com/blog/online-insurance-solutions-rebrands-to-coverkraft-a-new-era-of-innovation-and-excellence?hsLang=en) ![Rapidly Developing New Embedded Insurance Solutions using a Low-Code Platform](https://coverkraft.com/hubfs/embedded-insurance.webp) Rapidly Developing New Embedded Insurance Solutions using a Low-Code Platform [Read More](https://coverkraft.com/blog/rapidly-developing-new-embedded-insurance-solutions-using-a-low-code-platform?hsLang=en) ![Unlocking Growth Potential in Emerging Markets: The No-Code Insurance Platforms Revolution](https://coverkraft.com/hubfs/Emerging%20Markets%20Insurance.webp) Unlocking Growth Potential in Emerging Markets: The No-Code Insurance Platforms Revolution [Read More](https://coverkraft.com/blog/unlocking-growth-potential-in-emerging-markets-the-no-code-insurance-platforms-revolution?hsLang=en) ![How WhatsApp Business API Can Revolutionize Insurance Sales](https://static.wixstatic.com/media/c59ef9_3ed5fa7d95ef42ab94dae26a1767eaea~mv2.jpeg/v1/fill/w_1110,h_741,al_c,q_85,usm_0.66_1.00_0.01,enc_auto/c59ef9_3ed5fa7d95ef42ab94dae26a1767eaea~mv2.jpeg) How WhatsApp Business API Can Revolutionize Insurance Sales [Read More](https://coverkraft.com/blog/how-whatsapp-business-api-can-revolutionize-insurance-sales-advantages-over-web-based-experience?hsLang=en) ![Social Media Tips for Insurance Brokers](https://coverkraft.com/hubfs/Imported_Blog_Media/c59ef9_f727888e58f5421d9ddb4718a0dfdd27~mv2.jpeg) Social Media Tips for Insurance Brokers [Read More](https://coverkraft.com/blog/social-media-tips-for-insurance-brokers?hsLang=en) ![5 tips to use email marketing to drive insurance sales](https://coverkraft.com/hubfs/Imported_Blog_Media/c59ef9_c1ae95fede9a4fb2bd159150607f70fc~mv2.jpeg) 5 tips to use email marketing to drive insurance sales [Read More](https://coverkraft.com/blog/5-tips-to-use-email-marketing-to-drive-insurance-sales?hsLang=en) ## All Features ![Card Image](https://coverkraft.com/hubfs/core_insurance.png) ## Full Cycle Insurance Core Insurance ![Card Image](https://coverkraft.com/hubfs/master_admin.png) ## Master Administration Site Administration ![Card Image](https://coverkraft.com/hubfs/whatsapp_inte.png) ## WhatsApp Integration Marketing ![Card Image](https://coverkraft.com/hubfs/business_mart.png) ## Business Rules Engine Core Insurance ![Card Image](https://coverkraft.com/hubfs/Fully%20Localized-1.webp) ## Fully Localizable Core Insurance ![Card Image](https://coverkraft.com/hubfs/Public%20Website-1.webp) ## Public Website Marketing ![Card Image](https://coverkraft.com/hubfs/Diary%20Management.webp) ## Diary Management Administration ![Card Image](https://coverkraft.com/hubfs/White%20Labelled%20Site.webp) ## White-labeled site Administration ![Card Image](https://coverkraft.com/hubfs/Integrated%20Chat.webp) ## Integrated Chat Marketing ![Card Image](https://coverkraft.com/hubfs/Document%20Generation.webp) ## Document Generation Core Insurance ![Card Image](https://coverkraft.com/hubfs/Document%20Mangement.webp) ## Document Management Core Insurance ![Card Image](https://coverkraft.com/hubfs/Marketing%20Automation.webp) ## Marketing Automation Marketing ![Card Image](https://coverkraft.com/hubfs/Email%20Campaign.webp) ## Email Campaigns Marketing ![Card Image](https://coverkraft.com/hubfs/Fraud%20Protection.webp) ## Fraud Protection Payments ![Card Image](https://coverkraft.com/hubfs/Payment%20Gateway.webp) ## Payment Gateway Payments ![Card Image](https://coverkraft.com/hubfs/Consumption%20based%20Insurance.webp) ## Consumption-based Insurance Payments ## Don't get left behind!  Your competitors are already embracing the power of low-code technology. You can contact us on : [![](https://coverkraft.com/hubfs/Mask%20group-4.webp) +44 (0)118 974 4736](tel:+44%20(0)118%20974%204736) [![](https://coverkraft.com/hubfs/Mask%20group%20(1)-3.webp) hello@coverkraft.com](mailto:hello@coverkraft.com) ### Schedule Discussion You can contact us on : [![](https://coverkraft.com/hubfs/Mask%20group-4.webp) +44 (0)118 974 4736](tel:+44%20(0)118%20974%204736) [![](https://coverkraft.com/hubfs/Mask%20group%20(1)-3.webp) hello@coverkraft.com](mailto:hello@coverkraft.com) [![Coverkraft](https://coverkraft.com/hubfs/Group%201000005747%20(1).webp)](https://coverkraft.com/?hsLang=en) ![arrow](https://coverkraft.com/hubfs/Group%201000005746%20(1).webp) ### Links - [Pricing](https://coverkraft.com/pricing?hsLang=en) - [Contact](https://coverkraft.com/contact?hsLang=en) ### About Us - [Company](https://coverkraft.com/company?hsLang=en) - [Watch Demo](https://coverkraft.com/watch-a-demo?hsLang=en) - [Partner Program](https://coverkraft.com/partner-program?hsLang=en) ### Stories - [Blog](https://coverkraft.com/blog?hsLang=en) ### Legal - [Privacy Policy](https://coverkraft.com/privacy?hsLang=en) - [FAQs](https://coverkraft.com/faqs?hsLang=en) © Discover Digital Solutions Limited, 03084977, Registered in England - [![Vector-1](https://coverkraft.com/hubfs/Vector-1.webp)](https://www.youtube.com/@CoverKraft) - [![Object](https://coverkraft.com/hubfs/Object.webp)](https://www.facebook.com/CoverKraftInsurance) - [![svg_2](https://coverkraft.com/hubfs/svg_2.webp)](https://x.com/Cover_Kraft) - [![icons8-linkedin (1)](https://coverkraft.com/hubfs/icons8-linkedin%20(1).svg)](https://www.linkedin.com/company/coverkraft/)